Since most of our products are handmade, production begins immediately after an order is placed. Handmade items are not easy to make, so we do not offer refunds for changes in purchase intent. However, if you find any damaged or seriously defective items purchased from our site, please email us, and we will do our best to assist you.
When will I get my order?
We ship from China. All products in our store are shipped via air freight with free shipping. Air freight delivery time is approximately 5-15 days, depending on the logistics company.
When will it be shipped?
Most of our products are made to order, while a small number are in stock. After you place your order, we will arrange production according to the order sequence. The production time for a single item is approximately 5-10 days. For bulk orders, please contact customer service to discuss the production time.
About manual defects
Because we insist on handmade production, there may be slight differences in size, color, and pattern between each piece. Small air bubbles, black spots, and pinholes are unavoidable and are normal; they do not affect the use of the item.